U.S. Department of Transportation requires that customers should provide one set of keys for the vehicle, including the ignition, trunk, and glove box to the Car Delivery company.

All antennas including temporary ones should all be removed or lowered before Vehicle Delivery.

We ask that all customers provide a clean vehicle; this allows the carrier of Pacific Auto Delivery to do a quick and fair evaluation of the vehicle prior to Delivery. Also, it establishes the standard for condition of delivery after Vehicle Delivery.

Be sure to turn off all alarms before Shipping. If the vehicle requires special instructions to start, please inform the Pacific Auto Delivery dispatcher. Our company is not responsible for any drained batteries or other mechanical problems resulting if the alarm was not turned off before Vehicle Delivery.

All racks that are not permanently attached to the car should be removed before Auto Transport.

Pacific Auto Delivery will not be responsible for any pre-existing nicks, scratches, chips, cracks, or other imperfections already on the vehicle before Auto Shipping.

Customers need to prepare their vehicles for all climates. All fluids must be checked and filled. Any damage caused by Acts of Nature, Pacific Auto Delivery is not responsible for.

Spoilers, fairing, air dams or other low hanging and loose items should be removed. If not removed, we at Pacific Auto Delivery are not responsible for any damaged items.

By law, Vehicle Delivery's are not permitted to transport personal belongings, as they do not have a household goods transportation license. By violating this law Pacific Auto Delivery can be fined up to $10,000 per occurrence. In addition, if you were to place things in the car, they would not be covered by insurance and all the damages made to the items is not the responsible.

Make sure the locations for pickup and delivery are truck accessible. This way the trucks can easily move around without damaging other cars that are still left on the trailer.